Community Benefit

  • North Shore-LIJ contributes more than $750.4 million in community benefit (11.5 percent of operating expenses) by participating in more than 3,250 unique programs, serving 2 million community members and training 27,995 health professionals.
  • As part of its preparedness and response to the Ebola crisis, the health system invests more than $6 million to:
    • Establish a two-room Specialized Disease Treatment Center at Glen Cove Hospital, designated by the US Centers for Disease Control & Prevention and the New York State Department of Health as an Ebola Treatment Center.
    • Purchase personal protective equipment to safeguard front-line caregivers from exposure to the deadly disease.
    • Train thousands of physicians, nurses and other staff throughout the health system in recognizing and treating the symptoms of Ebola.
    • Recruit and train a volunteer team of critical care experts from across the health system who would be assigned to provide around- the-clock care to Ebola patients at the Glen Cove Specialized Disease Treatment Center.
  • The health system’s Ebola preparedness and response efforts are highlighted by The New York Times, CBS News, CNN and other national news media outlets.
  • The health system publishes an Ebola Virus Disease Preparedness Manual for healthcare organizations and local governments across the US to aid in preparedness efforts and shed light on key clinical and operational best practices that can prevent the virus from spreading. This detailed resource guide – available as a free download at www.nslijalerts.com — covers a range of topics, including: emergency management structure, clinical guidelines, policies and procedures, staff education and training, communication (internal and external), internal evaluation tools, and external resources. During the first three months, the online manual is downloaded by about 759 representatives of healthcare organizations worldwide, and accessed by 3,164 unique visitors.
  • North Shore-LIJ is featured in the “Partners in Prevention” section of the US Surgeon General’s National Prevention Council 2014 Annual Status Report for its ongoing efforts to advance the National Prevention Strategy, the goal of which is “increasing the number of Americans who are healthy at every stage of life.”
  • Lenox Hill Hospital’s Center for Attention and Learning receives a $100,000 leadership grant from the Robin Hood Foundation, enabling the center to hire two staff members who will help children from low-income families throughout New York City receive educational assessments and services.
  • North Shore-LIJ highlights its continued commitment to military veterans by hosting a series of job seminars for veterans and their families. The sessions utilize a guide called “From Barracks to Business: Translating Military Skills to Career Success,” which helps show veterans and service members how their military experiences and skills can be put to use in the civilian workforce.
  • The Center for Tobacco Control is awarded a five-year, $1.5 million grant from the New York State Department of Health to help Long Island’s most vulnerable populations to quit smoking.
  • North Shore-LIJ’s Katz Institute for Women’s Health (KIWH) receives $185,000 from the New York Mets. During each of the team’s victories during the 2013 season, the Mets donated $2,500 to KIWH, which is focused on integrating women’s health programs and services across the health system and helping women get the help they need to stay healthy.
  • North Shore-LIJ hospitals collect over 1,500 pounds of potentially dangerous, expired, unused and unwanted medication as part of a prescription drug “take back” partnership with the US Drug Enforcement Administration to prevent drug abuse and theft. Since the partnership’s inception, North Shore-LIJ has collected over 5,000 pounds of expired, unused and unwanted medication.
  • About 2,000 cancer survivors from North Shore University Hospital and LIJ Medical Center gather to celebrate the health system’s eighth annual Cancer Survivors Day held outside the North Shore-LIJ Cancer Institute’s Monter Cancer Center. The event’s keynote speaker was Jane Brody, best-selling author and journalist, health and fitness advocate and breast cancer survivor.
  • As part of the health system’s annual Dr. Martin Luther King, Jr., memorial commemoration, North Shore-LIJ employees donate nearly 10,000 pounds of food to Island Harvest and City Harvest, hunger relief groups.
  • The North Shore-LIJ Health System opens a second immediate care center on Fire Island in Cherry Grove, in addition to its immediate care center in Ocean Beach. Open to the public seven days a week from Memorial Day through Labor Day, healthcare professionals at both centers treat minor illnesses and injuries.
  • For the sixth straight year, Glen Cove Hospital receives the Environmental Protection Agency’s prestigious Energy Star, recognizing the hospital’s success in achieving energy efficiency and cost savings. Glen Cove is only one of three Energy Star hospitals in the country and the only facility in New York to earn this distinction for six years in a row.
  • Approximately 600 women attend the sixth Katz Institute for Women’s Health conference and learn about various aspects of their health through workshops, interactive seminars and a keynote speech by TODAY Show co-host Hoda Kotb.
  • Cohen Children’s Medical Center, partnering with the Kohl’s Cares Keeping Kids Healthy Program, uses MyPlate, a national educational initiative designed to help children and families make healthy food choices and to be active every day. CCMC also partners with local schools, Girl Scouts as well as Momma’s House residential home for single mothers and their children to educate them about the importance of healthy eating. More than 5,800 children and family members were educated in 2014.
  • North Shore-LIJ conducts its annual, system-wide stroke awareness campaign “Think F.A.S.T,” reaching more than 32,000 community members through various events.
  • The North Shore-LIJ Foundation launches a mobile version of its website accessible from any web-enabled phone or smart phone. It allows supporters to make a donation from their phones, view the latest development news, learn about and purchase tickets for upcoming events, watch videos of past events and patient stories, and stay in touch with the Foundation through its social media channels, Facebook and Twitter.
  • The Lions Eye Bank for Long Island, located at Franklin Hospital, offers free eye donation educational sessions in Nassau, Suffolk and Queens counties.
  • A representative from the Center for Emergency Medical Services speaks to more than 75 Nassau County mayors and village administrators about re-engineering emergency and ambulance services. The discussion focuses on the increasing demand for emergency medical services and the health system’s groundbreaking public-private partnerships operating in seven communities.
  • Franklin Hospital’s 16th annual health fair draws 100 people who learn about various ways to stay healthy and receive medical screenings.
  • Franklin Hospital staff, Elmont high school students and employees from North Shore-LIJ’s Office of Community and Public Health plant an organic vegetable garden that will serve nearby St. Boniface Human Services food pantry. The students also learn about the importance of organic vegetables in their diets.
  • The health system partners with the Girl Scouts of Nassau County to offer a week-long career exploration camp during which 19 girls learn about healthcare careers by participating in interactive activities and lessons.
  • More than 1,500 people visit the Health, Fitness & Sports Expo at Mitchell Field in Uniondale, NY, sponsored by North Shore-LIJ and Nassau County Executive Ed Mangano. The health system was on hand to provide various health screenings and information about many programs and services.
  • More than 800 survivors of pediatric cancer and their families attend the third annual Les Nelkin Pediatric Cancer Survivors’ Day, presented by the Survivors Facing Forward Program at the Cohen Children’s Medical Center.
  • North Shore University Hospital and the Center for Emergency Medical Services organize an education program for police officers from Long Island and Queens on how to treat victims of a mass casualty incident.
  • For the third year, Lenox Hill Hospital is a sponsor of the Tunnel to Towers 5K Run & Wa l k through the Brooklyn-Battery Tunnel.
  • The North Shore University Hospital Auxiliary is named Auxiliary of the Year by the Healthcare Association of New York State (HANYS). The recognition honors the group’s commitment to the health of the commu nit y, both inside and out of the hospital.
  • South Oaks Hospital wins the People’s Choice Award at the March of Dimes 17th Signature Chefs Auction. The hospital joined many of Long Island’s elite restaurants and chefs, highlighting special menu options for more than 200 guests.
  • Anthony Ferreri, president and CEO of Staten Island University Hospital and regional executive director for North Shore-LIJ’s Southwest Region, receives Modern Healthcare’s Community Leadership Award, which recognizes healthcare executives for their services to those outside of the organizations they lead.
  • About 100 adults receive free eye screenings on World Sight Day at Manhattan Eye, Ear & Throat Hospital; Syosset Hospital; and Staten Island University Hospital.
  • Focus OnHealth, North Shore-LIJ’s TV series, begins its second season highlighting health news and trending medical topics.
  • North Shore-LIJ publishes its first Sustainability and Social Responsibility Report highlighting the health system’s accomplishments in these areas.
  • North Shore-LIJ receives the Seatuck Sustainability Business Council 2014 Leadership Award for demonstrated leadership in protecting Long Island’s environment.
  • The first electric vehicle charging station is installed at North Shore University Hospital (NSUH) in partnership with the Greater Clean Cities Coalition of Long Island and funded through a grant from the New York State Energy Research and Development Authority. Charging is free for up to two hours for any NSUH employee who owns an electric vehicle. The health system plans to install 14 additional stations over the next year.
  • The second annual Spinney Hill Farmer’s Market, supported by a grant from the Manhasset Community Fund Greentree Foundation, and staffed with local youth workers and volunteers, operates from July through October. More than 5,200 community residents visited the market and participated in “Farm to Table” programs including cooking demonstrations, produce sampling, and nutrition education workshops. To increase access to locally grown produce for low-income residents, the market accepted $3,000 worth of Farmers’ Market Nutrition Program checks as well as SNAP electronic benefit transfers during the season.
  • Four hospitals — Huntington Hospital, Lenox Hill Hospital, LIJ Medical Center and North Shore University Hospital — have a functioning “Green Team.” Interdisciplinary teams, the Green Teams engage employees who are passionate about sustainability and social responsibility (SSR) to support system-wide SSR initiatives on a facility level and assist various departments in achieving Green Workspace Certification.
  • Taking advantage of the New Year’s holiday as motivation to quit smoking, Glen Cove Hospital and the Center for Tobacco Control announce a five-week smoking cessation program beginning in January 2015.
  • North Shore-LIJ hosts community health programs in collaboration with community partners and provides free health screenings available at various community events. North Shore-LIJ hosted or participated in more than 2,400 community health programs and provided more than 33,000 health screenings.
  • Forest Hills Hospital, Lenox Hill Hospital, LIJ Medical Center, and Staten Island University Hospital (SIUH) continue to participate in the New York City Department of Health’s Tobacco Free Hospital Campaign. All facilities received a Bronze Star; LIJ and SIUH were upgraded to Silver Star status.
  • North Shore-LIJ’s Center for Tobacco Control (CTC) provides tobacco cessation treatment and support, including individual and group counseling, support groups and Nicotine Anonymous, reaching 2,149 individuals in 2014. The CTC also provides preventive services to community members and employees, as well as comprehensive evidence-based tobacco dependence treatment education to healthcare providers and medical/nursing/PA students, educating nearly 1,000 providers last year. In addition, the CTC provides tobacco control educational programs to the community in the form of health fairs, classroom presentations, expos, and other events, reaching approximately 15,000 children and adults.
  • The Office of Community and Public Health launches Living Healthy, an evidence-based chronic disease self-management program developed by Stanford University, in the Spinney Hill community in Great Neck, NY, and at the Center for AIDS Research and Treatment at North Shore University Hospital.
  • More than 300 older adults participate in North Shore-LIJ’s Stepping On program at 18 locations, significantly changing their behaviors to reduce their risk of falling.
  • The Health Access Center (HAC), staffed by bilingual employees, continues to provide outreach, education, and navigational assistance to community members in obtaining access to government-subsidized health insurance programs, such as Medicaid and Child Health Plus, and Qualified Health Plans now offered through the New York State of Health: Health Plan Marketplace. In 2014, 6,500 people were reached through HAC outreach. More than 2,400 people were assisted with enrollment to health insurance plans and over 660 consumers were referred to other assistance programs.
  • Staten Island University Hospital partners with the Staten Island Partnership for Community Wellness in the nationally recognized Tackling Youth Substance Abuse Initiative, a cross-sector coalition aimed at driving major improvements in youth substance abuse on Staten Island.
  • North Shore-LIJ’s Center for Parent Education offers a variety of classes for expectant mothers and families to help plan and prepare for childbirth and the care of a new baby. More than 1,000 new mothers and their partners attended childbirth preparation, breast feeding, baby care basics and parenting classes.
  • North Shore-LIJ’s American Heart Association Training Center provides training in basic life support, pediatric advanced life support and advanced cardiac life support. More than 10,500 hours of training were provided to more than 17,330 individuals through more than 2,425 programs.
  • The Office of Community and Public Health collaborates with community partners by offering worksite wellness programs, providing education, health screenings and immunizations throughout the five boroughs. In 2014, 2,500 worksite employees were reached during 40 events at more than 20 partner companies.
  • North Shore-LIJ continues its partnership with New Yorkers For Children, FEGS Health and Human Services, and Walgreens Family of Companies, to offer Futures In Motion: A Youth Career Alliance Network (Youth CAN!), an educational/vocational program for youth aging out of foster care that provides crucial skills, knowledge, and support to prepare them in finding sustainable employment and transition into stable adulthood. In 2014, 14 students graduated from the program and were offered internship opportunities at North Shore-LIJ and Walgreens Family of Companies.
  • The Office of Community and Public Health partners with LaGuardia Community College’s Fatherhood Academy, a free 16-week program that helps young fathers gain academic and parenting skills and work toward their GED.
  • Collaborating with local school districts, Cohen Children’s Medical Center, Huntington Hospital, Southside Hospital, and Syosset Hospital offer a Teddy Bear Clinic to help elementary school students overcome their fear of hospitals.
  • Cohen Children’s Medical Center, Glen Cove Hospital, and Staten Island University Hospital participate in the national Reach Out and Read program, which promotes early literacy and school readiness during well-child pediatric exams.
  • In cooperation with the Clark Gillies Foundation and the Huntington YMCA, Huntington Hospital offers the Clark Gillies Healthier Tomorrows program to help children ages 9-16 reverse early weight problems.
  • To help low-income children with learning and attention disorders receive the assistance they need to lead productive, meaningful lives, North Shore-LIJ offers a unique evaluation program through the Center for Attention and Learning. In 2014, 400 evaluations were conducted and more than 1,200 people were assisted through phone inquiries.
  • Cohen Children’s Medical Center offers Survivors Facing Forward, an initiative designed to meet the complex needs of survivors of childhood cancers. The program seeks to improve survivors’ overall health and quality of life, decrease the effects of complications associated with their cancer treatments and provide a comfortable, comprehensive and accessible patient experience.
  • Zucker Hillside Hospital’s Early Treatment Program offers OnTrack NY, an innovative program for adolescents and young adults. The program offers care from a multidisciplinary team to provide premier, evidence-based services such as psychiatric treatment, employment and educational support, and family education and support.
  • Using an age-appropriate curriculum, North Shore University Hospital’s Heart Healthy School Program educates school children on the heart’s anatomy and function in addition to heart healthy lifestyle behaviors. Last year more than 1,750 students participated in the initiative.
  • The Katz Institute for Women’s Health launches medical nutrition therapy services with a registered dietitian to provide patients with personalized nutritional treatment plans for the prevention and/or management of conditions affected by nutritional choices.
  • The Katz Institute for Women’s Health receives a $10,000 grant from Bloomingdale’s to provide a women’s wellness educational series on various women’s health topics.
  • The Katz Institute for Women’s Health and the North Shore-LIJ Cancer Institute offer cardio- oncology specialized services under the Women’s Heart Health Program, bringing together the expertise of North Shore-LIJ’s cardiologists and oncologists to assess a woman’s individual risk for heart disease related to cancer treatment.
  • The Katz Institute for Women’s Health works with the GI Health Center for Women to develop specialized services including behavioral health and medical nutrition therapy as part of a comprehensive, multidisciplinary approach to the care of women with gastrointestinal issues.
  • North Shore-LIJ partners with the Ne w York State Cancer Services Program to provide free breast, cervical and colorectal cancer screenings and education to underserved women and men, including free diagnostic testing when there has been an abnormal screening result. These services are available at LIJ Medical Center, Staten Island University Hospital, and Glen Cove Hospital.
  • About 200 North Shore-LIJ senior leaders attend the annual Diversity, Inclusion and Health Literacy Leadership Summit entitled, “ Leveraging the Cultural Demographic Shift: A Change Management Strategic Priority Impacting Patient Care.”
  • North Shore-LIJ holds a Diversity & Inclusion Chaplaincy Summit entitled “Spiritual Partnerships: Enhancing the Patient Experience” attended by more than 200 community clergy, professional chaplains and staff.
  • Diversity, Inclusion and Health Literacy (DIHL) site committees are established under the governance of the DIHL System Committee to facilitate the integration of diversity, inclusion and health literacy into the fabric of the health system. Some highlights of key activities include a Diversity Map and Language Board at The Feinstein Institute for Medical Research; an increase in HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) courtesy and respect scores for doctors and nurses at Franklin Hospital; the creation of a Wudu Room for those who participate in Islamic prayers at LIJ Medical Center; a “Healing Concert” for the Korean community in partnership with the Esther Ha Foundation at North Shore University Hospital; and LGBT Grand Rounds at Staten Island University Hospital to increase awareness of the LGBT patient population and its needs.
  • North Shore-LIJ re-launches the Dignity & Respect Campaign, originally established in partnership with the University of Pittsburgh Medical Center. The re-launch requires employees to make an “action pledge” that demonstrates their commitment and dedication to health equity.
  • North Shore-LIJ publishes an Institute of Medicine discussion paper, “ Health Literacy as an Essential Component to Achieving Excellent Patient Outcomes, ” highlighting how establishing the Office of Diversity, Inclusion and Health Literacy has helped to enhance health literacy’s visibility and importance to the health system’s mission and vision.
  • A web-based health literacy module was developed to provide employees with the fundamental skills and resources to enhance patient experience, strengthen effective patient-provider communication and promote patient-centered care. About 5,000 employees have participated to date.
  • Health Literacy Month is celebrated with a system-wide book drive throughout the month of October. Over 4,200 books were collected to help support almost 80 literacy centers of the Long Island Regional Adult Education Network and Staten Island adult literacy centers.
  • The health system expands its early intervention substance-abuse program to include the LIJ Ambulatory Care Unit. Funded by a $10 million federal grant, the program provides screening, brief intervention and referral to treatment services for patients at North Shore-LIJ clinics and hospitals in communities impacted by Hurricane Sandy. The program debuted at the health system’s general internal medicine practice in Great Neck and the Emergency Department at Southside Hospital.